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Frequently asked questions
How long does shipping take?
Orders ship within 24 hours and arrive in 2 to 5 business days. Free shipping on orders over $30. Prints ship flat, posters ship rolled in a tube.
What is your returns policy?
Free returns within 30 days. Misprints are sold as misprints at a discount, so they cannot be returned for being misprinted.
Why does the colour not line up?
A Risograph prints one drum at a time and cannot hold registration. Every copy drifts by a fraction, so no two are identical. That is the medium, not a fault.
How should I look after a print?
Riso ink sits on the surface and will smudge if you rub it. Handle at the edges and frame behind glass, out of direct sun.